Frequently Asked Questions

Find answers to common questions about Level Five Health Plus

  • Yes, The PLUS is fully compliant with all IRS regulations and guidelines. Our program has been designed to meet all legal requirements while providing maximum benefits to both employers and employees.

  • Yes, you can enroll in The PLUS program at any time during the year. There's no need to wait for an open enrollment period.


  • The PLUS program is designed to be cost-effective for both employers and employees. Contact us for a personalized quote based on your organization's needs.

  • The PLUS program complements your existing health plan by providing additional preventive care benefits and services that may not be covered, while also offering tax advantages.

  • The PLUS does not meet the requirements for a Minimum Essential Coverage (MEC) plan. Since this may impact your compliance as an employer, please call us to discuss your MEC-compliant options.

  • Yes, our StayHealthyRx program covers both generic and name-brand prescriptions, providing comprehensive pharmacy benefits to meet your medication needs.

  • Your paycheck may appear different due to the tax advantages of the PLUS program. The changes reflect the pretax benefits you're now receiving.

  • We take privacy very seriously and comply with all HIPAA regulations. Your personal health information is kept strictly confidential and secure.

  • We'll send you regular reminders and notifications about upcoming preventive care activities and any required participation deadlines.

  • While participation is strongly encouraged to maximize your benefits, non-participation may result in reduced benefits or adjustments to your coverage.

  • Preventive care includes health coaching, wellness screenings, immunizations, annual physicals, and various other preventive health services designed to keep you healthy.

  • Enrollment and disenrollment policies are typically aligned with your employer's plan year. Please contact your HR department for specific details about your plan.